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ReliaTel VoIP and Converged Network Management

Manage VoIP, PBX, and Converged Network Quality and Service Levels with ReliaTel...

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ReliaTel is specifically designed to proactively monitor and manage both VoIP quality and the entire business-critical VoIP, PBX, and converged network infrastructure across Avaya-Nortel, Cisco, Siemens, Lucent, NEC, HP, Sun, Microsoft, IBM, and many others.


ReliaTel Delivers Strategic Benefits to both the Business Organization and
the Business Bottom Line.  ReliaTel will:

  • Ensure quality and service levels across voice, data, and network assets
  • Consolidate management with a “single pane of glass” global view
  • Manage faults across the logical, physical, and operational infrastructure
  • Deliver actionable Quality and Capacity metrics to ensure VoIP service levels
  • Provide the most powerful, in-band and out-of-band real-time monitoring available
  • Deliver critical early warning to preempt quality and service degradation
  • Expedite diagnostics and root cause analysis, and speed Mean Time to Repair
  • Offer secure, cut-through remote access to rapidly resolve problems & reduce costs
  • Automate to prevent recurring problems, reduce staff workload, and ensure business policies
  • Reduce failures, service outages, emergency maintenance, and maintenance costs
  • Generate statistical reports to reveal trends, bottlenecks, capacity issues, and maintenance issues
  • Ensure VoIP and convergence investments are successful and achieve the desired ROI

Through ReliaTel, consolidated platform-agnostic management is easily deployed and leveraged to ensure the overall availability, reliability, and voice quality of crucial converged communications and network systems and services.

Learn More about how ReliaTel VoIP QoS and Service Assurance capabilities can help your business...