Converged IT Management

• Communications Management
  • Voice Service Assurance
  • VoIP Network Assurance
  • VoIP Quality Assurance
  • Performance & Capacity
• Converged IT Management
  • Business Service Assurance
  • IT Operations Management
• Service Provider Solutions
  • Business Growth Solution
  • NOC Management Solution
  • VoIP & IPT Management
  • Remote PBX Monitoring
• Mainframe Management
  • JES Spool Management
  • Dynamic Library Management
  • Enterprise Print Management
  • Host Automation

IT Operations Management

Expertly Manage All Aspects of Your Converged IT Operations with ReliaTel...

Achieving optimum IT operations is the underpinning of successfully supporting converged voice and data networks and delivering converged voice and IT services.

In an environment where change is the only constant, ReliaTel gives you unparalleled consolidated control. From a single, intuitive, browser-based interface, ReliaTel enables you to centrally manage your IT and converged network operations. Because it is platform-independent, ReliaTel unifies the visibility you have over your operations, regardless of the voice and data vendors you use.

ReliaTel’s comprehensive IT Operations Management facilities empower IT organizations to:

• Cost effectively control and automate their entire converged IT operation
• Reduce the complexity and cost of supporting disparate servers, systems, network devices, applications, and environmental devices.
• Utilize a consolidated, unified management solution across the entire infrastructure
• Proactively detect and automatically resolve fault conditions before service is negatively impacted
• Reduce dependency on platform-specific management tools
• Significantly lower operational support costs, and increase service levels to meet SLA requirements
• Apply resources more efficiently to achieve maximum ROI

Monitor All Operational Aspects of All Systems in Your Infrastructure

ReliaTel expertly monitors assets, automatically alerts personnel to problems and exceptions, and enables authorized users to easily access and control both data and voice systems from any local or remote location. Through ReliaTel, server and network device exceptions and potential problems are resolved more rapidly. The net result is that overall business computing availability increases dramatically, allowing your operations staff to better manage the growing converged voice and data network environment.

ReliaTel is designed to automatically monitor and generate alarms based on key health metrics of many popular servers and devices. ReliaTel provides out-of-the-box monitoring models for most all critical business assets, enabling technicians to immediately see the benefits of ReliaTel managing their core systems and operational infrastructure.

Learn more about ReliaTel IT Operations Management Products:

• ReliaTel Convergence Management
• ReliaTel VoIP QoS Management
• ReliaTel VoIP Network Assessment
• ReliaTel Performance Reporting
• ReliaTel PBX Monitoring