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Professional
Services
In today's world, the management of a corporation's
technological assets is critical to ensure its ongoing
success. Put TONE's 25+ years of experience to work
for you. Our team of System Engineers, Automation
Analysts,
and Technology Experts can help ensure your company
derives the highest return on investment from your
technology
assets. Once
CompuLert Enterprise Management Solution is a key component
in the successful management of many leading corporate
data centers. CompuLert enables corporate IT staff
to
effectively manage and control their computing infrastructure,
while automating operations and improving service levels.
Through CompuLert, companies can leverage their existing
IT investments and plan for future growth. TONE's
professional services team are experts in deploying and
implementing CompuLert, as well as tuning your existing
architecture to achieve optimum operating efficiencies
and maximum benefit from your technology.
TONE's
suite of Professional Services currently includes: Installation
and Implementation TONE's team of professional service
engineers will streamline your system implementation,
shorten the installation time, and allow you to enjoy
your return on investment more rapidly. TONE's comprehensive
installation and implementation services include:
- Full
implementation planning
-
Site design/configuration/planning
-
Customized training
-
Basic automation configuration
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Basic script creation
-
Site specific documentation / connectivity diagrams
Technology
Health Check
TONE's
staff of highly trained engineers will work with you
to evaluate your systems, and ensure they are operating
at maximum efficiency. Our engineers are not only experts
on our CompuLert product, but they are also experts
on what it takes to effectively manage and maintain
an efficient data center. TONE's Health Check services
include:
- Automation
improvements / recommendations
-
Operational improvements / recommendations
-
Script development
-
Customized training tailored to customer environment
-
Customer specific reports detailing recommendations
and suggested improvements.
-
Rapid return on investment analysis and recommendations
Automation
Assistance
Our
full service automation support allows you to derive
maximum benefits from CompuLert's full scope of functionality.
TONE's team of engineers is knowledgeable and capable
of providing exactly the customized expertise needed
to satisfy your automation requirements.In
addition, our engineers can assist your own automation
team members in script development and customization.
TONE has the expertise to provide complete script development
and/or standard UNIX shell script programming, based
on a set of defined deliverables. Whether we provide
the complete service or assist your own team, TONE's
primary goal is to enhance your overall enterprise automation.
Staff
Augmentation
TONE's
Professional Service Team can augment your current
IT staff with ongoing system support and administration
assistance. Utilizing TONE's service team, you can
maintain
your necessary staffing levels, and leverage the
valuable expertise of your current staff for high
priority projects
and objectives. We can help in many roles such as:
- CompuLert
System Administration
- UNIX
System Administration
- Technical
Support
- Network
Administration
Training
While
technology is critical, people continue to be a company's
greatest asset - and investment. TONE's Professional
Services offer you a wide range of educational services
to keep your staff operating at peak performance levels,
and your data center running smoothly and efficiently.
Product
Training
A
variety of professionally prepared classroom setting
training is available for CompuLert users:
- UNIX
training - A two-day training class covering the basics
of UNIX for those with limited or no previous UNIX
background.
- Operator
Training - A two-day training class for operators
providing an in depth understanding of the application
and all it has to offer.
- Basic
Administration Training - A five-day training class
to provide the CompuLert system administrator with
a foundation to be able to configure and maintain
the system. This class also provides instruction on
automation processes and script creation and modification.
- Advanced
Administration Training - A five-day training class
to provide the CompuLert system administrator with
advanced concepts and training to allow them to fully
automate and customize the solution to meet their
specific needs.
On-site
training is also available. A certified CompuLert instructor
will utilize the customer's facilities and system to
provide a customized training class focused on the
specific needs of the hosting customer. For
more detailed information on CompuLert training, click
here. |